MIT: The ROI of Collaboration
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Before coming to Ziff Davis, I was editor of the MIT Sloan Management Review. I remain a fan. The winter 2008 issue has come out, and several articles look especially interesting to IT executives: |
The Six Key Dimensions of Understanding Media by JoAnne Yates, Wanda J. Orlikowski and Anne Jackson offers a way for managers to evaluate the risks and benefits of blogs, wikis and other collaborative technologies. Few academics have paid such close attention to the intersection of IT and workplace behavior as Wanda Orlikowski, which makes this especially worthwhile. (They're especially alert to the unexpected, unwanted side effects of technology, and this article provides some examples.) Another article, Implementing a Learning Plan to Counter Project Uncertainty, discusses how to bring out in the open all the assumptions team members have, and the uncertainties that are all too often brushed aside, when a project is launched. Both articles are downloadable for a small fee. Two brief articles can be read at no cost: Why VIPs Shouldn't Get the Best Tech Support (based on research conducted by Unisys) and What Makes Information Workers Productive (the answer: more information without more multitasking).
If the article on project uncertainty interests you, check out an article that recently came out in Baseline: 8 Ways to Save Your Next Project.
