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IT Organization

March 11, 2008

Tuesday, March 11, 2008 11:53 AM/EST

Do CIOs Care About Collaboration?

One of the major findings in our new survey on collaboration is the importance of executive support and advocacy. Executives rarely use collaboration technologies, and I argue that their usage would be more widespread if they set the example. When...

February 14, 2008

Thursday, February 14, 2008 3:48 PM/EST

The Global IT Talent Crunch

There's a worldwide IT talent and skills shortage, according to the IT Governance Institute's just released massive study, "IT Governance Global Status Report." The study can be downloaded at its Web site, www.itgi.org....

January 3, 2008

Thursday, January 03, 2008 11:10 AM/EST

MIT: The ROI of Collaboration

Before coming to Ziff Davis, I was editor of the MIT Sloan Management Review. I remain a fan. The winter 2008 issue has come out, and several articles look especially interesting to IT executives:...

August 29, 2007

Wednesday, August 29, 2007 9:22 AM/EST

Help Desks Need Much More Help

Tech support is badly understaffed, especially at midsize companies, according to a just released study of 1,400 CIOs by Robert Half Technology. According to its announcement:...

July 31, 2007

Tuesday, July 31, 2007 11:11 AM/EST

How Work Really Gets Done

A new study by Katzenbach Partners LLC confirms that at large companies, workers turn to each other rather than management to solve problems. The office isn't just a hierarchy; work is also an informal network that resembles a mutual aid...

July 9, 2007

Monday, July 09, 2007 2:04 PM/EST

IT's Emotional Intelligence

We know the stereotype: IT professionals are terrible at people skills. IT pros understand bits and bites much better than flesh and blood. I've long thought it was a legacy stereotype: IT people work too closely with too many people,...



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