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Tuesday, March 11, 2008 11:53 AM/EST

Do CIOs Care About Collaboration?

One of the major findings in our new survey on collaboration is the importance of executive support and advocacy.

Executives rarely use collaboration technologies, and I argue that their usage would be more widespread if they set the example. When an executive uses a technology for communicating or collaborating, they force other managers and staff to use it too.

But what about CIOs themselves? We asked respondents whether they agreed with this statement: "The CIO of my company is a strong, visible advocate of collaboration." Eighty-two percent of top IT executives agreed. What do other IT staffers think? We have that data too: Just 60 percent of IT managers, directors and other IT executives who aren't the top IT executive think their CIO is a strong advocate of collaboration.

So we have a gap between what CIOs think, and what other IT managers say. I lend more credibility to IT managers. IT staff members are the best judge of how collaborative their bosses really are.

I find 60 percent to be low, considering how important these technologies are. What's holding back so many CIOs? What kind of support are IT managers and users looking for from their CIOs? Let me know what you think.

Comments (2)

Karen Willis :

The current CIOs will never really use or therefore promote collaboration software. It will be when the CIO positions are filled with the kids that have grown up with this stuff and take to it like mother's milk, that we will really see it take off and become a natural part of the way business is conducted.

CxOs are innundated with information. When they have more than a certain number (not sure what the magic number is) people in their organization, having people constantly contacting/pinging them over im or other collaboration tools makes it difficult for them to focus on their jobs.

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