Know It All Ziff Davis Enterprise
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Thursday, December 11, 2008 10:46 AM/EST

A CIO's Five Rules for Managing Through Tough Times

I spoke with Paul Johnson, CIO at BB&T, the large ($137 billion in assets) regional financial-services company based in Winston-Salem, NC.

BB&T is healthier than many of its competitors, and Johnson sees continued investment during tough times as a way of widening the gap and accelerating into an eventual recovery. But he also faces some constraints. I'll post an article on our conversation soon, and a fuller version in an upcoming print edition.

Here, Johnson's rules for managing through the downturn:

  • Maintain focus on key projects that will yield long-term business advantage

  • Prioritize other projects to push faster ROI jobs to the fore

  • Slow down on other worthwhile projects, but don't cut them altogether

  • Be prepared to make a cogent business case for all jobs to executive management

  • Communicate with staff, recognizing the toll hard times take even on those with good jobs

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