Mike Stump December 04, 2009 11:01 am

I agree that knowledge management has much more to do with culture than the warehousing of facts. Getting employees to contribute great ideas has to do with true leadership at the C-level of the organization. If employees are engaged and don't feel controlled then knowledge management can become a great thing. If the employees aren't treated like equals and the organization hasn't figured out that the organization exists for the people, and not the other way around, then any money spent on knowledge management endeavors is wasted.