Is Collaboration Strategically Useless?
One of the beauties of collaborative tools like wikis, blogs and social nets is that workers can use them without IT's support--or approval. That makes them even more attractive.
The problem is, that doesn't make them valuable.
CIO Insight's hard-hitting research report on collaboration finds an extreme disconnect between the high percentage of companies using some of these tools and the strikingly low number of IT executives who deem them strategic. (We put this issue into clearer focus here.)
In fact, most of the collaborative tools rated most strategic
To be sure, collaboration has enormous potential for strategic success. A younger, more tech-savvy generation has entered the workforce, bringing new techniques and tools to get the job done. And survey respondents rated the tools high for productivity and decision making.
But until their strategic value becomes clearer, should some CIOs to dismiss them, or at least take a wait-and-see approach?
No--at least not if they want to turn off these younger workers and miss the chance to make a major business breakthrough.
Still, it's easy to see why some are hesitant. And until these tools prove their mettle (beyond being cool new toys), that reluctance could grow.
Sound off: are collaborative tools strategically valuable to your company? If not, what needs to change?