Taking Analytics to the C-Level
To ensure the success of big data and advanced-analytics initiatives, organizations may need to add new roles, such as a chief data officer and a chief analytics officer.
IT Strategy
Sunday, December 01, 2013 10:25 AM
Thursday, November 21, 2013 13:21 PM
Replace Your Mobile Paper With a Tablet
When you see employees using paper forms, such as invoices, work orders and customer surveys, examine how the data process can be digitized via a tablet or other computing device.
Monday, November 11, 2013 00:01 AM
Building a Bridge to the CMO
CIOs need to recognize the elevated role of the CMO and marketing technology, and both sets of executives must find ways to work together more effectively.
Sunday, October 20, 2013 14:05 PM
Embrace Digital Transformation
CIOs must formulate a focused strategy that reinvents IT and the business. For many companies, constant digital transformation is now the foundation of business.
Monday, September 23, 2013 00:01 AM
Educate the Board!
Directors want to learn about IT issues and incorporate them into their decision-making, but many of them don’t understand IT or related business opportunities.
Tuesday, September 17, 2013 15:05 PM
Why Co-Bragging With Your CMO Is a Smart Idea
Co-bragging involves teaming up with a friend or colleague at work who will praise your skills and achievements—and you return the favor in kind.
Monday, September 09, 2013 00:01 AM
Ignore Customers at Your Own Risk
Seventy-one percent of companies systematically ignore publicly viewable tweets and posts about their products and services. Is your company one of them?
Monday, September 02, 2013 00:01 AM
The Burden of Obsolete Technology
For the enterprise, data and format obsolescence translates into higher costs—or an inability to access and profit from data collected over the years.
Monday, August 19, 2013 00:01 AM
The Importance of a Seamless Consumer Experience
Businesses that create a seamless browsing, buying and service experience across channels and devices will be best equipped for the challenges of the digital age.
Monday, August 12, 2013 00:01 AM
Cashing in on the Customer Experience
Technology deployments should be less about automating processes for the sake of efficiency and more about solving customers’ real-world problems.
Friday, August 09, 2013 07:30 AM
Transform Your IT Team With a Persuasive Slogan
Every CIO needs to create a simple, direct and powerful slogan that will unite their IT department as a team and inspire everyone to perform to the best of their ability.
Monday, July 01, 2013 06:59 AM
The Internet of Things Will Change Everything
Over the next decade, more than a few company fortunes will be won and lost based on how well organizations adapt to the Internet of Things.
Monday, June 24, 2013 00:01 AM
The Importance of Design and User Interfaces
Over the next decade, IT will be as much about design and interfaces as about functionality. User interfaces are everything in the digital age.
Monday, June 17, 2013 00:01 AM
Predictive Analytics Can Become Flim Flam
There's no question that predictive analytics is the wave of the future. But, like any technology tool, it can also undermine creative thinking.
Monday, May 27, 2013 00:03 AM
Is Smart Tech Creating Dumb People?
Why it's critical to build systems, devices and tools that minimize distractions and train workers how to tune out unnecessary noise.
