TravisV July 30, 2008 3:07 pm

The "build versus buy" question for any start-up still has no clear victor. These emerging cloud services (and any hosting options) are only convenient so long as they work. And say what you will about what a PITA it is to buy all the computing infrastructure to host an application, hire IT support, etc. But when it hits the fan and a service is down, I'd sure feel a lot better about watching guys run around in house troubleshooting than be on hold with Amazon while some recorded voice tells me "thanks for your patience ... we are experiencing an unusually high call volume."