Should Customer Success Determine CIO Pay?
Should IT pros be paid based solely on performance?
In his recent CIO Insight column, Allan Alter took a strong stance that IT chiefs themselves are to blame for any real (or perceived) shortage in skilled IT workers.
One commentor, independent computer specialist Peter Blaise Monahon attributed the problems to (among other things) CIOs not being sufficiently customer-centric. He ends with a whopper of a suggestion: "Resolution? Pay CIOs on 100% commission based on the success of their customers. No customer success? No CIO pay!"
CIOs, what do you think? Is customer service a big enough objective to determine your salary? And should other executives be held to similar standards?