Examining the Future of the IT Shop
IT is changing daily. CIOs are shifting priorities. How will that change the way IT orgs are assembled, operated in the future? I just started speaking with some leading experts for a year-end story I'll be writing on the IT org of the future.
One of those experts, Hal Sirkin, harkened back to what some might call an old argument: that IT departments, and particularly their leaders, need to be more business savvy.
As most of us know, many of the hot button issues in IT management remain so because it takes time—lots of time—for changes to come to fruition.
Sirkin says CIOs need to be a bridge—not just between IT and the business, but between the past and the future of what IT is capable of doing for companies. (We get a window into the CIO's mind each year through the Society for Information Management's survey of top CIO concerns; you can read the latest here.)
The IT org of 2025 or 2030 will look drastically different than it does today, so much so that it's pretty useless to speculate about. But the IT org of 2015 (which will likely be the emphasis of my story) will likely have to straddle the line between legacy and new, maturing technologies, generational gaps in the workforce and changing priorities for IT and the business.
We wrote last year about one of the big changes that's already taking shape: that IT orgs will become smaller, leaner groups of managers and strategists, with most specialty work farmed out to value-adding experts. But we've also seen indications that non-IT pros are making IT buying decisions, vendors are looking past CIOs to sell technology, and the cloud is changing everything.
And that's probably just scratching the surface.
I want to hear from the IT pros out there: what will your organization look like in the next 10 years or so? Which factors will drive those changes?