We will not bow down to terror. As an industry that is international and services customers across the globe, we continue our operations, uninterrupted, from centers across India and even Mumbai. Increased precautions are being undertaken to ensure the safety and security of our employees, facilities and visitors.
The industry has put in adequate disaster management and business continuity plans to ensure 24/7 operations. Our members are proactively communicating with customers and keeping them updated. We have been overwhelmed with the messages of support that we have been receiving from our customers and we thank them for their understanding and confidence.
NASSCOM offices are open and functional and we will proactively communicate with you on the situation. NASSCOM activities and events across the country, including the international events next week, will continue as planned.A less-confident view from India's Economic Times: "Most boards and managements are unaware of the level of terror risk faced by their companies. Even after buying terror insurance covers for their properties and possible business disruptions, companies may be clueless about how the death and devastation from a terror attack could impact their balance sheets."
Related: Your company probably is not well-prepared for an IT disaster. Your company probably doesn't understand IT disasters as business continuity crises. Your CEO and board probably don't give these subjects enough attention, or look at them as fundamental, company-wide issues.
And the CIO needs to do something about all of the above.
American companies say they'll stay the course.
Much was made - and rightly so - of the tech-enabled response to the attacks, via blogs, Twitter, and so on. The world knew more, faster, because of ubiquitous, lightweight communications tools.
But the attacks themselves were low-tech in nature, and the inadequate response seems to have been a failure of old-school training and preparedness.
Previously: Bruce Schneier on counterterrorism and the failings of big organizations.