By Tony Kontzer If your company is like most, its sales force depends on a contact database that might as well be a tattered old pocket phone book. According to a survey completed earlier this year by The ....
By Tony Kontzer In recent months, I've been hearing increasing rumblings from CIOs about bringing consumer technology into the corporate IT environment. Typically, what they're referring to is adopting fas....
By Tony Kontzer During the first day of the company's Dreamforce 2010 conference in San Francisco on December 7, Salesforce.com CEO Marc Benioff brought to mind a famous Mae West quote, albeit in quite a ....
By Tony Kontzer If you're an IT executive and have any remaining doubts about the potential value of social media to your operation, look no further than a panel of CIOs that gathered at Salesforce.com's D....
By Lisa Welchman Most organizational Websites fall far from the concepts that the enterprise had in mind when it conceived its Web presence. What starts with the best of intentions so often turns into a re....
By Susan Nunziata When I was growing up in New York City in the 1970s, it wasn't exactly an idyllic, carefree time. (Anybody remember Son of Sam?) However, when I ponder the exponential risks that the Inte....
By Tony Kontzer A few months ago, I was hired to produce an array of case studies for a planned book on cloud computing. In the weeks since, I've interviewed companies throughout Europe and the U.S. on th....
By Tony Kontzer Whenever news headlines contain the phrase "Wiretap the Internet," the accompanying stories are guaranteed to provoke reaction. Such was the case with reports this week that the Obama Admi....
By Susan Nunziata I recently found myself in one of those pointless verbal sparring matches with my husband (we'll call him T-Bone). You know the kind that longtime couples can get into, during which two o....
By Tony Kontzer It's not often we tech journalists get to talk to a big-company CIO who appears to be on his way out. Most companies aren't usually eager to make those folks available for interviews. I rec....
By Tony Kontzer I've had a lot of IT folks over the years tell me that virtualization isn't just a technology; it's a state of mind. Well, after getting a tour this week of San Jose International Airport a....
By Tony Kontzer The U.S. Copyright Office's decision this week to loosen a few provisions of the wrong-headed Digital Millenium Copyright Act has raised some interesting issues for those using (and managin....
If your IT team is struggling with any of the many issues surrounding mobility in the enterprise, CTIA - The Wireless Association is aiming to help you this fall. After several years during which the organ....
By Tony Kontzer My wife and I recently took our seven-month-old son to Disneyland, which is, admittedly, cause for an immediate psychiatric evaluation. In an effort to protect us (and baby) from utter exh....
Do you know how many different generations are currently employed in IT? Four. That's right, four distinct generations, each with its own work ethic and experience, all trying to collaborate in a fast-pace....